Legal
Privacy Policy
Effective August 18, 2026. See also Terms of Service.
This Privacy Policy describes how Inspecta Home collects, uses, and shares information when you use Inspecta Home 360. It applies to the platform we operate—the marketing site, staff app, firm websites we host, booking and payment pages, and client portal. It does not replace an inspection firm’s own notices to its clients. Effective date: August 18, 2026.
Who we are
Inspecta Home operates Inspecta Home 360, software for home inspection businesses. Privacy questions: hello@inspecta.test.
How responsibility is split
Inspecta Home is the controller of information about people who have a direct relationship with us as platform customers or visitors—for example, workspace owner and staff accounts, subscription billing, support requests, and marketing-site inquiries.
Each inspection firm is the controller of information it puts in its workspace about clients, real estate agents, properties, inspections, findings, photos, reports, invoices, and similar records. We process that information to provide the service the firm has asked us to provide. If you are a homebuyer or agent with a privacy request about an inspection, contact the inspection company that performed it. We can help that firm locate or update records when they ask us to.
Information we collect
Account and firm information, such as name, work email, password (stored as a hash), optional phone number and avatar, organization name, plan, and role. If you sign in with Google, we receive the account identifiers Google provides, which may include name, email, and profile photo.
Workspace content the firm creates or imports, including company profile and branding, clients and agents, properties, templates, inspections, findings, inspector notes, photos and annotations, voice-note transcripts, reports and PDFs, CRM activity, estimates, invoices, inspection agreements and signatures, website and blog content, messages, and support tickets.
Payment information. Subscription billing is handled by Stripe. Client inspection payments, when enabled, may be handled by Stripe or PayPal. We store processor identifiers, billing status, and limited card metadata such as last four digits. We do not store full card numbers.
Communications metadata, such as notification recipients, subject lines, delivery status, and provider identifiers for email or SMS we send on a firm’s behalf.
Technical information, including authentication cookies, device layout preferences, audit logs, API key usage, and—when someone types a signature in the client portal—the signer’s IP address. Public booking forms collect the client, agent, and property details the visitor submits.
We do not currently use third-party product-analytics or advertising pixels on the service. Firms may embed third-party content (for example, YouTube) on their own websites.
How we use information
We use information to:
- Create and authenticate accounts, and operate isolated firm workspaces.
- Provide inspection, reporting, scheduling, CRM, website, messaging, and payment features.
- Process subscriptions and, when a firm enables it, client payments.
- Send transactional email and, when configured, SMS (invites, notices, receipts, and similar messages).
- Provide optional AI assistance, as described below.
- Maintain security, prevent abuse, debug issues, and keep audit records.
- Communicate about the service, including support and material changes to these policies.
- Comply with law and enforce our Terms of Service.
AI processing
If a workspace uses AI features, we may send relevant inspection text, images, or audio to Azure AI Foundry or OpenAI (or a compatible provider we configure) to transcribe speech, draft or improve narratives, review reports, read data plates, or summarize findings. Voice audio is processed to create a transcript and is not stored as an audio file on our servers. Transcripts and accepted text remain in the workspace.
AI output is a suggestion for the inspector to review. It is not a confirmed finding unless the inspector accepts or edits it. We do not use Customer Content to train public models except as a provider’s standard processing of an API request, which is governed by that provider’s terms.
Retention
We keep account and workspace data for as long as the workspace is active and as needed afterward for backups, billing, security, dispute resolution, and legal obligations. Inspection records, signed agreements, reports, and payments may be retained longer because firms often need historical copies. If a firm closes its workspace or asks us to delete data we control, we will delete or de-identify it except where we must keep a record.
Security
We use administrative, technical, and organizational measures appropriate to a multi-tenant inspection platform, including authentication, server-side authorization, and tenant isolation so one organization cannot access another’s records. No method of transmission or storage is completely secure. You are responsible for access you grant inside your workspace and for how you share report, payment, and invite links.
Your choices and rights
Workspace staff can review and update much of their account and firm data in the product. Clients and agents should contact the inspection firm that holds their records.
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information we hold as controller, or to object to or restrict certain processing. To make a request, email hello@inspecta.test. We may need to verify your identity and, for workspace data, involve the inspection firm that controls it. We do not currently offer a self-serve data-export or account-deletion portal.
You can stop using the service and ask the workspace owner to remove your staff account. You can also control camera and microphone access in your browser settings.
Children
Inspecta Home 360 is a business service. It is not directed to children under 16, and we do not knowingly collect personal information from children in that age group as a platform customer.
International transfers
We and our subprocessors may process information in the United States and other countries where they operate. If you access the service from another country, you understand that your information may be transferred to and processed in those locations.
Changes
We may update this Privacy Policy. The revised policy will be posted on this page with an updated effective date. If a change is material, we will provide reasonable notice.
Contact
Privacy questions and requests: hello@inspecta.test. This policy was last updated on August 18, 2026.